### Return Policy

**Effective Date: [Insert Date]**

At CompiniMarket, we strive to ensure your complete satisfaction with your purchase. If you are not satisfied, we offer a straightforward return policy to make the process easy and hassle-free. Please read the following policy carefully.

#### 1. Eligibility for Returns

To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging. Several types of goods are exempt from being returned. Non-returnable items include:

- Perishable goods such as food, flowers, newspapers, or magazines.
- Intimate or sanitary goods.
- Hazardous materials or flammable liquids or gases.
- Gift cards.
- Downloadable software products.
- Some health and personal care items.

#### 2. Return Period

You have 30 calendar days from the date of purchase to return an item. If 30 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.

#### 3. Return Process

To initiate a return, please follow these steps:

1. **Contact Us:** Email our customer support team at info@compinimarket.com or call us at +224 666 695 199 with your order number and the reason for the return.
2. **Return Authorization:** Our team will provide you with a Return Merchandise Authorization (RMA) number and instructions on where to send your item.
3. **Ship Your Item:** Carefully pack the item, include all original packaging and materials, and ship it to the address provided. Make sure to include the RMA number on the package.

#### 4. Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

#### 5. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

#### 6. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at info@compinimarket.com or +224 666 695 199.

#### 7. Contact Us

If you have any questions about our Return Policy, please contact us at:

**Address:** Bonfi Marcher, Commune Matam, Conakry, Rep. de Guinée  
**Call Us:** +224 666 695 199  
**Mail Us:** info@compinimarket.com

Thank you for shopping with CompiniMarket!