### Shipping Policy

**Effective Date: [Insert Date]**

Welcome to CompiniMarket. This Shipping Policy outlines the terms and conditions for shipping and delivery of products purchased through our website, https://compinimarket.com/. By making a purchase, you agree to the terms outlined below.

#### 1. Shipping Destinations

CompiniMarket ships products to addresses within Guinea Conakry. We currently do not offer international shipping. Please ensure your delivery address is accurate and complete to avoid delays.

#### 2. Shipping Methods and Delivery Times

We offer various shipping options to meet your needs. The available shipping methods and estimated delivery times are as follows:

- **Standard Shipping:** Delivery within 5-7 business days.
- **Express Shipping:** Delivery within 2-3 business days.
- **Same-Day Delivery:** Available for select products and regions. Orders must be placed before 12 PM local time.

Please note that delivery times are estimates and may vary based on factors such as product availability, order processing times, and the shipping destination.

#### 3. Shipping Charges

Shipping charges are calculated based on the shipping method selected, the weight and dimensions of the products, and the shipping destination. Shipping charges will be displayed at checkout before you complete your purchase. We occasionally offer free shipping promotions, which will be communicated through our website and promotional materials.

#### 4. Order Processing

Orders are processed and shipped on business days (Monday through Friday, excluding holidays). Orders placed on weekends and holidays will be processed on the next business day. Once your order has been processed, you will receive a confirmation email with your order details and tracking information.

#### 5. Tracking Your Order

After your order has been shipped, you will receive an email with a tracking number and a link to track your shipment. You can use this tracking number to monitor the status of your delivery. Please allow up to 24 hours for the tracking information to be updated.

#### 6. Delivery Issues

If you encounter any issues with your delivery, please contact our customer support team as soon as possible. We are here to help with:

- **Delayed Deliveries:** If your order has not arrived within the estimated delivery time, please contact us, and we will investigate the delay.
- **Lost Packages:** If your tracking information shows that your package was delivered but you did not receive it, please contact us immediately so we can assist you in locating the package.
- **Incorrect or Incomplete Address:** If you realize that you have provided an incorrect or incomplete address, please contact us immediately. We will do our best to update the shipping information before the order is shipped. However, we are not responsible for orders shipped to an incorrect address provided by the customer.

#### 7. Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer support team within 48 hours of receiving the order. Provide your order number, a description of the issue, and any relevant photos. We will work with you to resolve the issue, which may include a replacement or a refund.

#### 8. Contact Us

If you have any questions or concerns regarding our shipping policy, please feel free to contact us:

**Address:** Bonfi Marcher, Commune Matam, Conakry, Rep. de Guinée  
**Call Us:** +224 666 695 199  
**Mail Us:** info@compinimarket.com

Thank you for shopping with CompiniMarket. We are committed to providing you with the best shopping experience possible and ensuring your orders are delivered promptly and securely.